Hi @PeterSkriba,
I raised a similar issue yesterday, and Mihai_leanzero pointed out your post.
Our app also uses Forge external auth and we experienced both your Case A and Case B.
At the moment, my experience is that Case A only happens if it’s the second time my user authenticates an external auth (our app has multiple OAuth2 providers). The first time (after cleaning my profile app connections) is strongly consistent.
Mihai suggested to raise an ECO ticket, and I agree that’s what I should do because your post from April haven’t received any reply from Atlassian yet.
Before I do this, can you tell me if you found a workaround or solution to this issue? We could implement a wait & retry mechanism but having the user wait 2 minutes to finalize the authentication is not a great experience.
Thanks!