The underlying service call timed out error in forge deploy

Forge
,
1

All of a sudden we started getting following error from forge deploy command: -

Error message:

Error: The underlying service call timed out (requestId: 6be0e43e-85d4-4ba0-b01c-4231d1773ff5)

Stack trace:

GraphQL https://api.atlassian.com/graphql
Query: 
        query forge_cli_getUserDetails {
          me {
            user {
              name
              accountStatus
              accountId
            }
          }
        }
Variables: {}
◀️  GraphQL
Request ID: 7ed904c1-dfa7-4e78-90ba-9089d29a5a06
Result: {
  "me": {
    "user": {
      "name": "Sumit Parakh",
      "accountStatus": "active",
      "accountId": "62022e0a6ba61b006fb4ff6f"
    }
  }
}
▶️  GraphQL https://api.atlassian.com/graphql
Query: 
        query forge_cli_getUserDetails {
          me {
            user {
              name
              accountStatus
              accountId
            }
          }
        }
Variables: {}
◀️  GraphQL
Request ID: 42b6b33f-3f0d-46ca-b61e-93a95fc1bde0
Result: {
  "me": {
    "user": {
      "name": "Sumit Parakh",
      "accountStatus": "active",
      "accountId": "62022e0a6ba61b006fb4ff6f"
    }
  }
}
▶️  GraphQL https://api.atlassian.com/graphql
Query: 
      query forge_cli_getApplicationEnvironmentId($id: ID!, $key: String!) {
        app(id: $id) {
          name
          environmentByKey(key: $key) {
            id
            type
          }
        }
      }
    
Variables: {
  "id": "ari:cloud:ecosystem::app/e0d61b5c-5456-48d8-a400-58b16105386c",
  "key": "default"
}
▶️  GraphQL https://api.atlassian.com/graphql
Query: 
        query forge_cli_getUserDetails {
          me {
            user {
              name
              accountStatus
              accountId
            }
          }
        }
Variables: {}
◀️  GraphQL
Request ID: 3e783de1-d993-478e-b978-d4dbc3abe4e6
Result: {
  "me": {
    "user": {
      "name": "Sumit Parakh",
      "accountStatus": "active",
      "accountId": "62022e0a6ba61b006fb4ff6f"
    }
  }
}

Error: The underlying service call timed out (requestId: 6be0e43e-85d4-4ba0-b01c-4231d1773ff5)

Error: The underlying service call timed out (requestId: 6be0e43e-85d4-4ba0-b01c-4231d1773ff5)
    at MinimalGraphQLRunner.rawRequestWithoutClientError (/Users/sparakh/.config/yarn/global/node_modules/@forge/cli-shared/out/graphql/minimal-graphql-runner.js:109:27)
4 Likes
2

Yes @SumitParakh I’m also facing the same issue, even not able to see the installed plugin at the manage app section even though I haven’t uninstalled (there is no such logs in audit)

3

Same Problem here.
grafik

4

There is maintenance going on

6

We’re also affected, 3 developers blocked currently.

The maintenance you’re refferring to should only apply to Singapore and Northern California Only. Which is not our case (Europe).

1 Like
7

I’m not sure, even though official maintenance is supposed to be regional (Singapore + Northern California), Atlassian uses shared cloud services (like global S3 buckets, CDN edges, Atlassian ID auth layers, Forge storage, etc.) that are interconnected across regions is the reason we’re also affected.

8

We’re also affected. Can’t publish a new version or start a tunnel. In both Estonian and Irish office.

9

Hi there,

See the following message - Forge deploy & Forge tunnel KO / time out - #8 by XavierCaron

Thank you

3 Likes
10

It is working fine now.

1 Like