Hi developer community,
From March 31, 2021, we’ll be moving all users on the old issue view in Jira Cloud products (Jira Software, Jira Service Desk, Jira Core) to the new issue view. Shortly after that, we’ll remove access to the old issue view. For key dates, what’s next, and more details, check out our official announcement.
Why is it changing?
The new issue view has progressed a long way since we first released it. Just in the past year we’ve improved its performance and added our users’ most requested features like web links, permalinks, and comment permissions. By focusing on a single issue view, we can ship more improvements to the new issue view faster and build the best issue experience for all users. Ecosystem vendors will then enjoy a simpler app development process because they only need to build their apps for one view.
What do I need to do?
All ecosystem apps are supported in the new issue view, and there aren’t any API changes regarding the removal of the old view. This means most apps will work without an update even after we remove the access to the old view. But we do recommend ecosystem developers update their apps to use the new modules to take advantage of the new view’s flexibility. Learn more about new issue view UI locations
By when do I need to do it?
By March 31, 2021, we recommend you’re ready to only use the new issue view and that your apps are optimized by taking advantage of the new modules.
Tell us how we can help you
If there’s any way we can help you with the transition to the new issue view, leave us feedback in the comments section below. We’re committed to making this change as smooth as possible for all users.