After checking the log file getting below error:
err: { [-]
class: [ [-]
com.atlassian.upm.core.install.SSLResponseException
javax.net.ssl.SSLPeerUnverifiedException
]
msg: javax.net.ssl.SSLPeerUnverifiedException: Certificate for <294d1f5c.ngrok.io> doesn’t match any of the subject alternative names: [.ngrok.io, ngrok.io]
stack: com.atlassian.upm.core.install.SSLResponseException: javax.net.ssl.SSLPeerUnverifiedException: Certificate for <294d1f5c.ngrok.io> doesn’t match any of the subject alternative names: [.ngrok.io, ngrok.io]
at com.atlassian.upm.core.install.PluginDownloadServiceImpl.downloadPlugin(PluginDownloadServiceImpl.java:179)
at com.atlassian.upm.core.install.PluginDownloadServiceImpl.downloadPlugin(PluginDownloadServiceImpl.java:125)
at com.atlassian.upm.core.rest.resources.install.DownloadingInstallTask.download(DownloadingInstallTask.java:92)
at com.atlassian.upm.core.rest.resources.install.DownloadingInstallTask.download(DownloadingInstallTask.java:84)
at com.atlassian.upm.core.rest.resources.install.InstallRemotePluginTask.executeTask(InstallRemotePluginTask.java:98)
at com.atlassian.upm.core.rest.resources.install.InstallRemotePluginTask.executeTask(InstallRemotePluginTask.java:33)
at com.atlassian.upm.core.rest.resources.install.InstallTask.run(InstallTask.java:84)
at com.atlassian.upm.core.rest.resources.install.InstallTask.run(InstallTask.java:37)
at com.atlassian.upm.core.async.AsynchronousTaskManager.executeTaskInternal(AsynchronousTaskManager.java:129)
at com.atlassian.upm.core.async.AsynchronousTaskManager$1.lambda$processMessage$1(AsynchronousTaskManager.java:114)
at java.util.Optional.ifPresent(Optional.java:159)
at com.atlassian.upm.core.async.AsynchronousTaskManager$1.processMessage(AsynchronousTaskManager.java:112)
at com.atlassian.jira.messagequeue.MessageRunnerServiceProvider.lambda$wrapMessageRunnerWithMetricsContext$4(MessageRunnerServiceProvider.java:273)
at com.atlassian.messagequeue.internal.core.NestedMessageConsumer.consume(NestedMessageConsumer.java:113)
at com.atlassian.messagequeue.internal.sqs.SQSMessageConsumer.consumeMessage(SQSMessageConsumer.java:248)
at com.atlassian.messagequeue.internal.sqs.SQSMessageConsumer.processReceiveMessageResult(SQSMessageConsumer.java:198)
at com.atlassian.messagequeue.internal.sqs.SQSMessageConsumer.run(SQSMessageConsumer.java:128)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: javax.net.ssl.SSLPeerUnverifiedException: Certificate for <294d1f5c.ngrok.io> doesn’t match any of the subject alternative names: [*.ngrok.io, ngrok.io]
at org.apache.http.conn.ssl.SSLConnectionSocketFactory.verifyHostname(SSLConnectionSocketFactory.java:507)
at org.apache.http.conn.ssl.SSLConnectionSocketFactory.createLayeredSocket(SSLConnectionSocketFactory.java:437)
at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.upgrade(DefaultHttpClientConnectionOperator.java:191)
at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.upgrade(PoolingHttpClientConnectionManager.java:392)
at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:428)
at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:236)
at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:186)
at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89)
at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110)
at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:56)
at com.atlassian.upm.core.install.PluginDownloadServiceImpl.downloadPlugin(PluginDownloadServiceImpl.java:162)
… 19 more
}
ext: { [-]
amq: { [-]
messageApproximateReceiveCount: 1
messageId: 26d0160f-a91b-484a-9669-d9383c9d4b06
messageRunnerKey: upm-InstallRemotePluginTask-runner
messageSentTimestamp: 1582181119719
tenantId: 10c36675-e776-448a-92b5-57ab82e13ae2
trace_id: adac9fb070ffcfca
}
err: { [-]
cause_location: org.apache.http.conn.ssl.SSLConnectionSocketFactory:verifyHostname
cause_type: javax.net.ssl.SSLPeerUnverifiedException
location: com.atlassian.upm.core.install.PluginDownloadServiceImpl:downloadPlugin
type: com.atlassian.upm.core.install.SSLResponseException
}
jira: { [-]
request: { [-]
id: not_initialized
}
tenant: { [-]
rds_host: monarch-jira-prod-ap-8-002.cxjlf03gmkxp.ap-southeast-1.rds.amazonaws.com:5432
sitename: apptest1234dnf.atlassian.net
}
username: 557058:f6dffb3c-5bd4-4f7b-84ca-c5b9b3a60eb2
}
}
hostname: 9856635570db
level: ERROR
logger: com.atlassian.upm.core.rest.resources.install.InstallRemotePluginTask
m: { [-]
di: o5iacqibvg91cp3h
g: Amq
si: jira-prod-ap-8
sv: 2020-02-19-10-58-13_2020-02-19_b179e60c75
t: application
}
message: Error downloading plugin from https://294d1f5c.ngrok.io/atlassian-connect.json: {}
micros_container: jira
pid: 64
product: jira
thread: sqs-consumer-thread-amq-93
time: 2020-02-20T06:45:20Z
timestamp: 2020-02-20T06:45:20,437Z
}
