Hi,
We are letting all users from our Google Workspace automatically acquire a JIRA license to access our JIRA projects to view tickets. However a lot of our users only visit JIRA once and no more meaning we have a lot of inactive users.
Right now we have to manually remember to go into the users list and remove the product access as a JIRA license is very expensive and there is no way to “automatically remove a user after a certain time of inactivity”.
Is there a way to access all JIRA users and their licenses through an API and through that API remove their access?
or is there a way to disable users in bulk with for instance a file upload or similar?
Hi @sunnyape ,
Thanks for your response. That looks very promising. The only question left is, how do you know if someone is inactive?
As as far as I see, there isn’t any information about when they last logged in. Only one “active” flag without much context.
As as far as I see, there isn’t any information about when they last logged in. Only one “active” flag without much context.
Yep, that’s exactly correct.
Google “How can I find when a user last logged in using Jira Cloud’s REST API?” and “How can I find when a user is inactive using Jira Cloud’s REST API?” you will find the answers to those frequently asked questions too.