Using Jira MCP? The PM lead wants your feedback

Hi everyone,

I am the PM lead for Jira MCP within the Atlassian Rovo MCP server. We have shipped a lot in the last few months and have more landing soon, but the sharpest signal on what to build next comes from the people actually using it.

If you use Jira MCP today, or are planning to, I would love 30 minutes or less or more to hear:

  • What is working well
  • What is missing or frustrating
  • What would make it indispensable in your workflow

Developers, partners, and anyone building their own connector are all welcome. Your input goes straight into the roadmap.

Grab a time on my calendar here: https://calendar.app.google/7tzCThPMhzVJMEKn7

Thank you, and I look forward to talking.

I’m not a power user, and so I don’t think I have 30 minutes’ worth of feedback. But here’s 1 minute of feedback.

What’s working well: General querying – Given sufficient instructions about the Jira configurations, the LLMs seem to be able to find enough of the right information in Jira to generate strong context for the LLM.

Frustrations:

  • Creating Jira links: In my experience, it is really hard to provide good enough instructions to reliably create links between Jira issues through the MCP. The biggest challenge is reliably creating links in the right direction.
  • Support for custom fields: It seems a custom field map is a necessary part of the instructions. Otherwise, it’s hit or miss whether the expected custom field data is found. Not a big deal, but could be improved.

A significant source of frustration for me is the MCP server disconnects frequently when using Claude Code Desktop, requiring me to disconnect and reconnect the connector.

It would be great if it supports managing automation flows. For now, I’m using the /rule REST endpoints.

Hey @AaronMorris1 - We recently rolled out support for creating jira links as well as the support for custom fields problem that you raised. Atlassian Rovo MCP now supports both. Pls let me know if you continue to face these issues. Feel free to surface any other enhancement you’d like to see. Thanks

Hey @YCLianServiceRocket - What are your most frequently used rules from the /rule endpoints? This will help us create a priority order of the asks.

Hey @KevinRich, this doesn’t sound right, are you able to share which MCP URL you’re connected to?

Keen to debug this further, I’ll share a DM with you to connect.