Hi all, this may or may not be an issue, but has anyone experienced an instance where a user cannot connect their account to an integration using atlassian-connect-express because their Jira account was migrated to a new one? For example, a Jira user has a personal account that was hooked to an int…

@CarloPearson , Can you elaborate on what you mean by “connect their account”? Are you referring to an “as user” request to the APIs? Or something else? Maybe a code snippet would help?

@ibuchanan I’m referring to the installation portion of the connect lifecycle. https://developer.atlassian.com/cloud/jira/platform/connect-app-descriptor/#lifecycle-attribute-example A user is attempting to connect their account to a Jira instance where they have the associated Jira Addon/App inst…

@CarloPearson , I’m still not sure I follow but the pointer to install & lifecycle is helpful. Maybe the tips I wrote on this thread would help: [image] Is there a way rotate the shared secret for one installation? General Discussion @tuomas , Quite recently, we updated C…

@ibuchanan Thank you! This post might help. I think I’m describing an edge case where the user might be running into an secret out of sync issue.

Atlassian-connect-express - does no allow connection to migrated account

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ibuchanan November 27, 2023, 6:03pm 4

@CarloPearson,

I’m still not sure I follow but the pointer to install & lifecycle is helpful. Maybe the tips I wrote on this thread would help: