General Discussion

Topic	Replies	Views	Activity
New Partner FAQ new-partner-faq This resource is intended to be a “Quick-Start Manual” for new partners rather than full documentation. This introduction is designed to help people find their way to get started with our key resources. 1. Reference our…	1	4325	July 12, 2021
About the General Discussion category	0	3307	February 21, 2017
Is Canada a supported payout country for Marketplace Partners?	2	61	October 19, 2026
Is Argentina a supported payout country for Marketplace Partners?	0	7	October 18, 2026
Free Forge app → Paid via Atlassian: is it possible on the same listing, and what happens to existing installs?	2	66	October 18, 2026
Can an individual in India (no company) become a paid-app Marketplace partner?	0	15	October 18, 2026
App rejected twice with "Security requirements not met" — cannot access ECOHELP review tickets to see the reason	3	119	October 15, 2026
Free Forge app with a paid plan sold on our own site via a merchant of record: permitted, or must it be Paid via Atlassian? marketplace , licensing , pricing , forge	6	144	October 14, 2026
Partner Verification ticket in "Additional Info Needed" with no comment — what is still needed?	1	41	October 12, 2026
Marketplace vendor portal paper cuts	1	77	October 11, 2026
Marketplace payouts for a partner based in Ukraine (sole proprietor)	2	65	October 8, 2026
Share of paid licenses among active installs for paid Cloud apps?	0	35	October 3, 2026
Can a company registered in Guatemala become a Marketplace Partner and receive USD payouts? marketplace-partner	1	45	October 2, 2026
Streamline your next major version upgrade: Introducing AI-powered upgrade skills for Data Center Apps jira-server , marketplace , jira-plugin , marketplace-partner , confluence-plugin , confluence-data-center , dc-apps-program	6	343	September 30, 2026
What's in a name?	1	122	September 29, 2026
Equivalent for API v2 - addons rest-api	1	61	September 29, 2026
New partner: "Make public" fails with a KnownError and ECOHELP won't let us open the Partner Verification ticket	2	68	September 28, 2026
Payouts to Ukraine bank account for individual developer (sole proprietor) - supported?	2	52	September 24, 2026
Jira admins: would a universal configuration search actually save you time? jira-cloud , marketplace , forge	0	42	September 18, 2026
No access to my ECOHELP tickets after app submission (ECOHELP-165970, ECOHELP-165965) — reset link returns 404 forge	0	33	September 17, 2026
Access to ecosystem support	52	1364	September 16, 2026
Catalog snapshot REST API endpoint not working rest-api , marketplace-rest-api	1	50	September 14, 2026
Criteria and lead time to upgrade from Rate Limit Tier 1 to Tier 2? jira-cloud , rest-api , rate-limiting	0	58	September 14, 2026
Does a multi-SaaS task aggregator with user-triggered quick actions fall under Developer Terms §6(f)? jira-cloud	0	32	September 14, 2026
Partner Verification for a Swiss sole proprietorship (Einzelunternehmen) - what exactly is needed?	2	101	September 3, 2026
Onboarding Partner Form broken	3	157	August 26, 2026
Is a user-supplied session cookie acceptable in a Marketplace app where no public API exists? confluence-cloud , marketplace , security , forge , app-approval	6	216	August 19, 2026
Can an individual (sole proprietor) based in Turkey publish and sell paid Marketplace apps?	1	103	August 19, 2026
Can a UK sole trader (no limited company) register as a paid Marketplace vendor?	5	215	August 10, 2026
Question about development method and marketplace policies marketplace-partner , marketplace-programs , ai-policy	3	144	August 9, 2026

New Partner FAQ

new-partner-faq

This resource is intended to be a “Quick-Start Manual” for new partners rather than full documentation. This introduction is designed to help people find their way to get started with our key resources. 1. Reference our…