"Buy it Now"... how about "Get a Quote"

I don’t think that it is clear that a customer can get an obligation-free quote by using the “Buy it now” link on app listing.

Can we have a “Get a quote” link/button? Or some PO/quote/price UI that is a peer of “Buy it now”?

We frequently get support cases for people who want a quote/price/PO/whatever. We point them to the Atlassian FAQ: https://www.atlassian.com/licensing/purchase-licensing#ordering and we wrote our own KB article to guide them through the UI from our listing UI: https://artemis.atlassian.net/wiki/spaces/SUP/pages/505479169/App+purchase+orders+and+quotes

IMO, this issue is common enough that it indicates a usability problem with the Marketplace purchase UI/process. We spend significant time helping customers through the process.



This is especially true for annual Cloud app licenses.

Is there any way to:

  1. Offer a self-serve purchase option for annual Cloud?
  2. Offer a self-serve quote option for annual Cloud?
1 Like