Can Atlassian support team please have a look at my ticket?

I raised a P2 ticket (bug) last Thursday. The status is still new. Jira Service Management

We cannot publish new descriptor due to this defect.

Thanks,
Peng

Hello @eagle.xiao, thanks for contacting us regarding this!

I’ll assign your ticket and investigate what might have happened.

Have a great week!

Cheers,
Richard Santos

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