Firstly, I want to acknowledge the complexities and challenges that come with managing such a major migration. I realize that we’re a relatively small vendor, yet I believe our sentiments echo the feelings of many others in the community. I’m genuinely thankful for your engagement with this thread and for addressing our concerns. The extension of the deadline and the resolution of the export view issue are positive steps.
That said, the ongoing process has been quite unsettling. The necessity by the developer community to persistently reemphasize concerns for acknowledgment can be disheartening. While I don’t endorse counterproductive language, I can resonate with the frustration that it stems from.
I’m particularly disconcerted about the locking of the original deprecation thread. It appears to signal a reluctance to maintain open communication. While Developer-Support and Issue-tickets serve a purpose, there should also be a space for open dialogue about the broader migration process and communication strategy.
For enduring, fruitful relationships, mutual respect, and understanding are key. We, the developer community, have shown time and again our dedication to evolving alongside Atlassian. We recognize that any migration is bound to face hurdles. However, the current strategy feels opaque, adding unnecessary stress and threatening the operational consistency of many vendors.
Here’s what we believe can drive a more seamless transition:
Clear Documentation: A continually updated, centralized source detailing the parity status and deprecation timelines for each endpoint.
Open Channel for Feedback: Reopening the original thread or initiating another transparent official channel would be ideal. If concerns about the thread’s length and consistency prompt its closure, perhaps a moderated platform dedicated to migration discussions can be introduced to maintain constructive feedback.
Regular Updates: Whether through the original thread or another medium like a newsletter, regular updates on the migration’s progress are crucial.
Collaborative Approach: Consider establishing a group comprising Atlassian representatives and community members. This collaboration can address challenges, ideate solutions, and guide the transition more effectively.
Remember, our aim isn’t to resist change. We’re seeking a well-planned, transparent, and respectful migration process that appreciates the collective endeavors and interdependencies of this vibrant ecosystem. Together, with open dialogue and collaboration, we can ensure a seamless migration that benefits both Atlassian and its developer community. We are optimistic about growing alongside Atlassian and trust that our feedback will be genuinely considered.
Thank you for your understanding and support.