Almost a year ago we started using this forum as a way for organizing EAPs. We created a new top-level category Early Access Programs - The Atlassian Developer Community wherein every EAP has a category (most of them are private).
Our intent here was to try to create a single source of truth for all of the EAPs someone is a part of. We regularly heard, “It is impossible to keep track of which EAPs we are involved in.” Putting it in CDAC also created an obvious space for discourse about the EAP to take place.
Now that is been a year, we wanted to revisit how it is going. Of those who have participated, what feedback do you have? How can we make it better? What part of it is terrible?
My own personal thoughts and notes here…
- Our current setup is person-centric. Unless we add every person from every company to the EAPs that the company is involved in, each person will see a different list of EAPs they are involved in.
- It isn’t obvious that discourse is actually happening. The amount of conversation in each EAP ranges from no posts except for the initial from the Atlassian PM to a delightful number of topics where good conversation is taking place . We probably need to figure out how we can better encourage the latter.
- There isn’t a top of funnel for joining EAPs. We don’t have a centralized place where a PM can say, “We’re about to do an EAP on X, sign up here.” I assume there are reasons we don’t always want it to be that public. But, it’d be nice to have some public-ish general call for participants to ensure that everyone is getting involved that could benefit and not just folks that a PM happens to shoulder tap.