Forge Tunnel error

Hi ,
i suddenly have issues with forge tunnel ,
i tried several times ,
i even tried with different networks but still the same

▶️  GraphQL https://api.atlassian.com/graphql
Query: 
      mutation forge_cli_deleteApplicationTunnels($input: DeleteAppTunnelInput!) {
        deleteAppTunnels(input: $input) {
          success
          errors {
            message
            extensions {
              errorType
              statusCode
            }
          }
        }
      }
    
Variables: {
  "input": {
    "appId": "ari:cloud:ecosystem::app/9456979c-0966-43a0-aafc-f21a17ea02e5",
    "environmentKey": "default"
  }
}
◀️  GraphQL
Request ID: 574c96de66ae4e4cbb1670bd4693d9c4
Result: {
  "deleteAppTunnels": {
    "success": true,
    "errors": null
  }
}
{"__tunnel_error__":true,"name":"NgrokError","attributes":{}}
Error: Failed to start tunnel, could not establish a connection.

Error: Failed to start tunnel, could not establish a connection.
    at NgrokCreateTunnelService.establishTunnel (/tunnel/node_modules/@forge/tunnel/out/services/create-tunnel-service.js:39:19)
    at processTicksAndRejections (internal/process/task_queues.js:95:5)
    at async StartTunnelCommand.startFaaSTunnelServer (/tunnel/node_modules/@forge/tunnel/out/command/start-tunnel-command.js:38:35)
    at async StartTunnelCommand.execute (/tunnel/node_modules/@forge/tunnel/out/command/start-tunnel-command.js:71:38)
    at async runTunnel (/tunnel/node_modules/@forge/sandbox-tunnel/out/index.js:34:24)
1 Like

Unfortunately, I am having the same issue. NgrokError when using Forge Tunnel

1 Like

@GhattasHaithem and @DavidPezet1,

I can also confirm this but I can’t do anything to fix it. Could one (or both) of you please raise a developer support case so we can get this problem routed to the right people?

1 Like

Thank you. Support ticket for Atlassian Staff reference, ECOHELP-32172

Thanks, it’s in the incident comms process now so tune in to:

(Locking this thread to avoid “pile on”.)

2 Likes

Hi Team,

This is an issue with ngrok removing anonymous accounts. We’ve posted a solution in

James.

2 Likes