Glitch in Support Portal + Request for Free License Extension

There appears to be a glitch in the support portal. I submitted a request on August 12th to extend my free license under the Partner Program Benefit. However, instead of creating one ticket number, it created two identical ticket numbers (PSD-60542 and CA-2494734). Additionally, all the details I entered have disappeared.

Could someone please investigate this issue? The request URL is Atlassian Support. Since the billing deadline is approaching, it would be greatly appreciated if someone could address this matter as soon as possible. Thank you.

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