Normally things work very well with Atlassian, but from time to time a conflict of interests arises.
In such case, values like “Open company”, “Don’t f#$k the customer”, “Team” etc., are slogans only and the reality is very different. You get full opacity, arrogance and a total lack of respect against your job with a smile on their faces.
I wonder if there is a sort of advocate at Atlassian for Vendors able to reconduct this situations to a true collaborative and communicative relation as a Team where arrogance and prepotency are replaced with respect and professionality.
If so, please share the contact.