Hi, I’m unable to access the Marketplace support portal (“No access” error).
My app has been in “Pending approval” status for 15 business days.
Vendor: Execon One Sp. z o.o.
App key: pl.execon.welesai
Could someone from Atlassian Marketplace team help check my permissions and the review status?
All the best.
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Hi all, now the app got rejected due to “Timeout” reason. I modified the app accordingly to avoid “Timeout” rejection, deployed new version of my app but now when i try to create new version I’m getting:
Version creation failed
Failed to create app version. Please try again.
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In console logs is see: instrument.js:108 PublishNewPrivateVersion: Failed to create new version - KNOWN_HANDLED_ERROR
Whereas when i check network logs I get a cryptic message:
“id”: “CONSOLE_00004”, “message”: “App belongs to a different Vendor.”, “path”: “/cloud”, “__typename”: “MarketplaceConsoleCreatePrivateAppVersionError”
Which is weird as i have only one vendor (my company).
Would appreciate any help.
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