We have an app for Jira Cloud where in its descriptor we set a menu entry in location “operations-top-level” with the following URL:
We’ve realized that in some Jira Cloud instances where our app is installed that URL is being used with “issue.id” and “project.id” empty.
This only happens in some instances and in the new Jira Cloud Issue view, using the old view it works fine.
Some of our customers are now unable to access certain functionalities of our app.
Is there a change being made to Jira Cloud where the descriptor needs to be changed? Or is this a bug?