Just to clarify, I vote to reject this RFC based on the following serious flaws:
1. The problem statement does not actually describe a problem
The only possible hint of a problem I can find is that this is the mention of upgrading our tech stack to build a reliable and robust foundation for the marketplace partner portal.
However, this does not describe a problem? It does mention that upgrading to a newer tech stack will allow Atlassian to enable
- The implementation of the “Atlassian Design System” to ensure uniformity and consistency in all the marketplace touch points.
- Enhanced analytics and instrumentation capabilities to facilitate faster learning and the creation of tailored user experiences.
- Additionally, improvement in the overall performance and page loading speed.
However, there is no problem statement describing the necessity for these three enhancements. Which problem does migrating to ADG3 solve? Which problem does enhanced analytics an instrumentation capabilities solve? Which problem does overall performance and page loading speed solve?
These statements are just put there in a matter of fact way as if they are self-explanatory and desirable. However, there is no mention of any customer demand for any of these three bullet points.
2. The proposed solution does not relate to the problem statement
The proposed solution mentions that it resolves feedback from the previous attempt to rollout this experience. Many of the features mentioned (like a trial period with the ability to switch back/forth) are not mentioned in the problem statement itself. It tries to sell the initial redesign (that was rolled back) based on it’s features and how it addresses the previous feedback.
However, because the problem statement never mentions any of these features to be an actual problem of the current experience, the redesign in and of itself is presented again as matter of factly and not something up for debate. Again, what problem does the proposed solution of the redesign try to resolve?
3. The actions do not clarify the process of gathering feedback
Although the actions call for partners to give feedback to the new redesign, with a 3 month trial period, there is no mention on how the Atlassian Marketplace team will respond to this feedback, whether it will be made public, if we can vote on it, etc. Nor does the team mention anything with regard to either extending the trial period or even rolling back the entire experience based on the feedback. As it is currently stated, the feedback loop is completely gratuitous. Atlassian does not commit in any way to doing anything with that feedback.