RFC-66 Quick Action Revamp

General Request for Comments (RFC)
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4

Hi Ahmud,

thanks for the RFC, this change was already discussed a bit in this thread, with my main gripe being the change in button text: Major (upcoming?) UI change in how issue content is accessible to users?

I understand you are looking to declutter this area (though I agree with @david and @remie that the 1P / 3P distinction is strange for users, who don’t necessarily understand what is an app and what is built in). I also would’ve hoped for more customization options for users - e.g. pinning of buttons, so users can decide about their preferred “one-click” actions - the proposed solution adds one more button click for each interaction with our app. What I would hope to get fixed though is the naming of the buttons, since that seems to change and would potentially confuse users. Our issueContent module looks like this:

"jiraIssueContents": [{
    "key": "teams-conversation-content",
    "name": {
        "value": "Microsoft Teams",
        "i18n": "teams.issueContentTeamsQuickButton"
    },
    "tooltip": {
        "value": "Start conversation",
        "i18n": "teams.startConversation"
    }
}]

The current behavior is, that the “name” attribute controls the label on the issue content area itself:
image

The “tooltip” attribute (though the naming is unfortunate), controls the “action” button above:
image

However, in the new UI (with the “Apps” dropdown), the buttons in the dropdown used the “name” attribute instead of the tooltip attribute. That would be our biggest ask, to restore the naming to be correct to not confuse existing users if they are looking for “Start conversation”.
image

Thanks
Tobias

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