Hi,
One of my customers is running into a strange error when trying to approve the permissions for one of my Forge apps running on Confluence.
When they load a page referencing the app, they initially see a permissions required popup as expected.
When they click to approve the permissions, the spinner never stops spinning and a new page opens with the following error “This app requires access to a Confluence & User identity site which you don’t have or don’t have permission to access”
The user attempting to do this is an admin on their site.
I have other customers using the app with no problems.
The permissions section of my manifest.yml is as follows:
permissions:
scopes:
- read:content-details:confluence
- read:content.property:confluence
- write:content.property:confluence
- read:user:confluence
- storage:app
- write:content:confluence
The only different thing I notice about the customer is that their root url is xxx.jira.com rather than the standard xxx.atlassian.net.
I was wondering if anyone else had run into the same issue and worked out how to fix it?
Thanks,
Matt