Hi everyone. I have recently switched from being an engineering manager to a developer advocate. My focus area will switch from Forge to Jira Software, so I’ve been spending quite a bit of time in this forum to get a better understanding of the issues facing our developer community. I’ve enjoyed this a great deal as I’ve become acquainted with a number of you and it’s an extremely satisfying feeling knowing that I’ve helped unblock certain situations.
Sometimes I come across posts that I find difficult to understand so I figured I would share a couple of thoughts on how to improve the quality of posts in order to yield the best chance for resolution. Rather than trying to provide comprehensive guidelines, I’m limiting my post to my top two suggestions with the hope that others will reply with their suggestions.
So here goes, my top two suggestions for high quality posts:
- Use links liberally: It takes a little more effort, but I appreciate it when links to relevant material are included as it reduces ambiguity and helps others research the topic.
- Provide context: Some posts are quite brief and require a fair bit of guess work to determine what is happening. Outline your use case and explain what you’ve tried so far.
So now over to you. Does this resonate? Do you have other tips on how we can help each other. I’d love to hear your thoughts.