Unable to track my app approval

Hey, I was submitting an app for Jira’s approval and review and got a thank you email for submitting, but in this email they said:
“We created a JIRA issue where you can track the review for your app, but we couldn’t find a JIRA user associated with your <>. So that you can access the issue, first register your <> with our Marketplace JIRA instance:”
As an admin, I could not do so, due to a lack of permission (?!)
Can anyone tell me how to contact the Atlassian marketplace team? I tried emailing back to this address - marketplace@atlassian.com but get no response.