The original topic from @JuliaDaehne is closed now, but I couldn’t find an answer there.
I am looking at our UI for when a license is expired or our app needs to be manually updated due to a scope change, etc, and it is outdated. There is no guarantee that anyone in Jira can actually update the app anymore now that you must be a site admin to do so. Where can I send users so that they can inform the site admin that the license is expired or that an update is required?
Jira has a contact administrators form, but it may or may not be configured, so I can’t rely on it. Also Jira administrators may no longer be site admins, so still might be able to action the request. Is there anywhere reliable I can send users when there is a problem like this?