Hey all,
We are a new vendor trying to submit an app. To communicate with Atlassian on app approval, we need access to ECOHELP, but any attempt to register gain access to Jira Service Management
ends up with
No access
It seems that your account **** doesn’t have access to the help center.
Try contacting your admins to grant you permissions.
Could anyone help us?
1 Like
Have been blocked on the same issue the past week myself 
This is still unresolved for me at least. Seems a few of us on here are waiting for some support from Atlassian to unblock us.
Hello Everyone 
Damian from the Ecosystem Support here. I’ve sent you DMs asking for more details - please check and reply when you get a chance.
Please avoid sharing any personal details in this thread!
Thanks!
1 Like