Marketplace Approval

Hey @JonasKaendler, I will reach out to my colleagues who are handling this ticket.

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Thank you very much @ayarazarvi for your fast reply and help. Highly appreciated!

Hi @ayarazarvi,
Our application now in “pending Marketplace approval” status, but there is no ticket for this. The original ticket https://ecosystem.atlassian.net/servicedesk/customer/portal/9/AMKTHELP-29520 is in status AWAITING RESUBMISSION, and it was created over two weeks ago.

The application was originally rejected because of the absence of a support portal link(we’re switching from free to paid). We applied for free cloud licenses of JSD(https://ecosystem.atlassian.net/servicedesk/customer/portal/9/AMKTHELP-29521), but we were rejected because we have to have at least one paid app, but we can not make our app paid because we need a support portal link ) It looks like an infinite loop )

Could you help, please?

Hey @AntonVersal , you can activate trials for confluence/jsd/jsw and use those links in the app submission, once the app is approved, you can create a free license ticket. Hope this helps.

Your new app review ticket is : AMKTHELP-30085 ( I have added you as a reporter )

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Thank you very much for the speedy resolution!

@ayarazarvi , hi!
I have submitted my plugin a week ago and its waiting for approval. Could you please check the status of the approval?
I haven’t access(
https://ecosystem.atlassian.net/servicedesk/customer/portal/9/AMKTHELP-36519

Hi @Anastasia Could you please confirm if you can now access the ticket?

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Hm, status is new. There are no changes so far. But thanks anyway

Hi,

we have an app in the approval process and can not access the assigned ticket:
https://ecosystem.atlassian.net/servicedesk/customer/portal/9/AMKTHELP-37118

Is there anything special we missed to be able to access the ticket?

@ayarazarvi Maybe you can help?